Testimonials

Landlords

I am so pleased to say that you are a very professional outfit and that goes for everyone in the company that I have had the pleasure of talking to or dealing with.
Mr. H.
I have nothing but praise for your organisation. I have never been anything other than exceptionally pleased with your service.
Mr. T.
Centurion Square
I have five rental properties in different area. I would only recommend two of my agents – you and the London one.
Mr. M.
Ings Court
The weekly update phone call is a valuable and essential communication improvement – Thank you so much.
Mr. A.
Weir view
Keep up the good work – I rely heavily on you and trust you. Easy to deal with a professional. Thank you.
Mr. L.
Feversham Gate
...every penny I pay to them is absolutely worth it as I have peace of mind that my property and my best interests are being looked after. I could not recommend them highly enough and feel the team is friendly, professional and their customer service is of the highest standard...
Sera S
Strensall
I have recently let my property in York with Letters of Distinction and have been more than pleased with the process. From the moment I stepped into their office I have found all the staff extremely friendly, welcoming and helpful. They found tenants for my property within a week and have kept me updated throughout. I would definitely recommend them to other landlords.
Victoria Green
Just carry on with your excellent service.
Mr. A.
Victoria Apartements
Best Aspect is you always return my call!
Mr. S.
The Waterfront Selby
My property is being managed by Letters for the last 7 years. I would recommend them to anyone who needs a property manager. All staff are very polite, prompt with correspondence and take action on maintenance issues immediately. I am very fortunate that they are looking after my investment. Thank you.
Savita De Souza
For the past ten years I have used Letters of Distinction to manage my Apartments which they have done to my complete satisfaction. Whichever member of the team I have had contact with they have all been most helpful, professional and informative. When an Apartment has been vacated it has always been quickly re let to a carefully selected tennent. From a Landlords perspective, you could not find a better Management Company to look after your property than Letters of Distinction who I would strongly recommend to anyone.
SEP-H
York
I think you give an excellent service – Just wish you were in other areas as well as York.
Mrs. B.
Ings Court
I have used Letters of Distinction since their inception and I continue to do so because of their quality of service to not only me as a landlord but my tenants as well. The thing I look for in anyone I do business with is the quality of service, friendly staff and value for money. I get all these from Letters of distinction and I'm more than happy that they continue to manage my portfolio of properties.
Nigel Conder
Shipley
Very Friendly and honest, keep it up!
Mrs. P.
The Waterfront Selby
Having used Letters of Distinction for many years, I can highly recommend them. We recently had change of tenant and total refurbishment all completed in under a month. Francesca is always helpfully sorting any issues and regularly inspecting the property on our behalf.
Sara Ward
Cardiff
We have used the team here since 2007. We live in Spain and their service is exceptional. Would recommend to anyone in the area looking for a letting agent.
Steve & Anne Taylor
York

Tenants

Best experience of a letting agent I have had. Really quality service.
Danny Singleton
York
We have recently used Letters to move into York. The process was very easy! Compared to the other agencies in York they were cheaper, more professional and helped us when we moved in by helping us with our utility bills! We had two viewings, both of which were great and the staff that showed us around were very knowledgeable and they took on board what we had to say. After our second viewing we felt very confident using the agency and moved in. The check in was very easy and even now we receive emails from them asking how we are. This shows they really do care about there tenants! Overall, the best agency i have used and we will be definitely be using them again! We look forward to the months ahead with you Letters!!
Neil Morris
Had a really great experience with Letters of Distinction, particularly with Francesca and Rebecca. Everyone is really quick to reply and friendly, and all of our (very few!) maintenance issues were sorted quickly and efficiently. If I ever moved back to York, I'd use Letters again!
Ana Isabel Beard Fernandez
York
I have just ended my tenancy with letters after 6 years at my apartment... Fantastic service... Always there when you need them and provide efficient maintenance service... Great agency and looking forward to using them again soon
Nick Minardi
Overall great experience. Fast to book a viewing, we put down a deposit the following day, all the letting paperwork was straightforward and everyone was very helpful. Since moving in the agency has been fully supportive in responding to any maintenance issues or other questions.
Ezequiel Gomez Balaguer
York
We rented from Letters of Distinction as managing agents over the past three years. They really were a breath of fresh air compared to some of the agents we have dealt with in the past. Dealing with maintenance issues was easy and the team apply common sense to dealing with any queries (whilst being thorough in making sure everyone's clear on the detail). Checkout was easy and relatively hassle-free, with no crafty tricks used to hang on to our deposit.
Sam Bayley
York
Excellent Service from Francesca, made us feel extremely happy and excited about our new flat. Would recommend Letters of Distinction to anyone looking to buy or rent. Francesca, was very patient and helpful towards ourselves. A* Service
Adam Davies
I also wanted to thank you and Letters for your efficiency in dealing with us during our tenancy. In particular the night I brought our new baby home from the hospital and the bedroom lights just stopped working but you managed to get onto it immediately and also when the conservatory kept leaking, people were sent to fix it asap so I thank you very much for that.
Ms. B.
Broadway

 

 

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