Repairs & Maintenance

Repairs & Maintenance

Report a Repair or Maintenance Issue Online

If you have a problem with your property – such as a broken washing machine – you can use our online maintenance system to let us know. It is quick, easy, and efficient. Best of all it is available 24 hours a day, 365 days a year.

This makes it much simpler to report and keep up-to-date with any maintenance problems in your home.

You simply need your:

  • tenancy id
  • postcode

These were provided to you as part of our welcome pack when you moved in.

Report maintenance issue



Your information is being collected and processed by Countrywide.

All information will be processed in accordance with the General Data Protection Regulation.

Full details of how we process your information can be found on our website Privacy Policy.

Print copies of our privacy notice are available on request.

If you need to discuss how your information is being processed,

please contact us at

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